Privacy Policy

At Let’s Go Holidays, we are committed to safeguarding your personal information and protecting your privacy. If you have any questions regarding this Privacy Policy, please contact us at info@letsgoholidays.in with “Privacy” in the subject line.

Privacy Policy Overview

1. This Privacy Policy explains how we collect, use, process, and disclose your personal information. We may update this policy periodically, so please review it regularly.
2. Let’s Go Holidays (“we,” “us,” “our”) provides travel-related services through our website www.letsgoholidays.com.
3. This Privacy Policy applies to all information collected by Let’s Go Holidays, regardless of how it is collected or stored. It describes the types of information we collect, how we use it, and your rights regarding your information.
4. Except as stated otherwise, Let’s Go Holidays determines how and why your personal information is processed.

Categories of Information We Collect

When you access our website or services, we may collect the following types of information:

1. Personal Details

• Name, username, login details
• Email address, contact number(s)

2. Booking Information

• Travel details, booking history, PNR details
• Co-passenger details, travel preferences

3. Demographic Information

• Gender, date of birth, nationality

4. Location Information

• Geographical location of your device (if permitted)

5. Purchase & Payment Details

• Travel service purchases, payment records
• Payment method, cardholder/account-holder name, payment amount, and date

6. Other Information

• Device information (IP address, browser type, ISP)
• Interaction with our website and services

Other Information We Collect

In addition to the information above, we may also collect:

• Browsing history on our platform
• Approximate physical location based on IP address
• Device ID, internet service provider details
• Cookies and tracking data
• Log files, web beacons, and pixel tags
• Analytics data on how users engage with our services

Some of this data may be classified as “User Information,” which includes both Personal Information and other collected data.

Sensitive Personal Information

1. We do not seek to collect sensitive personal data (e.g., race, religion, sexual orientation, health information). If required, we will process such data only in compliance with applicable laws.
2. Our services are not intended for children under 18 years of age. If a child below 18 wishes to use our services, parental consent is required.

How We Collect & Create Information

We may collect information from you in the following ways:

• Directly (e.g., when you visit our website, book travel, or interact with us)
• From third parties (e.g., travel partners, social media platforms)
• By creating records of your interactions with our services

How We Use Your Information

We may use your information for the following purposes:

• Providing travel services and bookings
• Communicating with you about services, offers, and promotions
• Conducting surveys and market research
• Preventing fraudulent activities
• Complying with applicable laws and regulations
• Improving our website and services

Direct Marketing

We may contact you via email, phone, SMS, or other communication methods to inform you about services, offers, and promotions that may interest you. You can opt out of marketing communications at any time.

Cookies & Online Tracking

1. We may use cookies and similar technologies to track user behaviour, store preferences, and improve our services.
2. You can control cookie settings via your browser, but disabling cookies may affect functionality.
3. We use analytics tools to understand customer behaviour and preferences.

Legal Basis for Processing Personal Information

We process your information under the following legal bases:

• With your consent
• To fulfill contractual obligations
• To comply with legal obligations
• To protect vital interests
• Based on legitimate business interests

Third-Party Disclosures

We may share your data with:

• Travel service providers (e.g., airlines, hotels, transport operators)
• Legal and regulatory authorities when required
• Third-party service providers (e.g., payment processors, analytics firms)
• Law enforcement agencies when necessary
• Business partners for co-branded services

We ensure that third parties handle your data securely and in compliance with applicable laws.

For further information, please contact info@letsgoholidays.in. By using our services, you acknowledge and agree to this Privacy Policy.